Shipping & Returns

Please note that our offices are now closed, until 2nd January 2020.

No orders are being processed over the Christmas duration.

Please note that all orders that are over £100 exclusive of VAT will be SHIPPED FREE.

Any orders that are under £100 exclusive of VAT will be subject to a £5.83 + VAT carriage charge.

With regards to returning goods, the following will apply: Any faulty goods will be credited in full or replaced. Most manufacturers will fully inspect any returned items and will only credit once they can confirm that the goods are faulty and not damaged due to customer error or misuse.

If the manfacturer confirms that an item is faulty due to customer misuse or error, then no credit will be given.

Any unwanted goods may be returned, as long as we have been informed within 7 working days from receipt of the goods.

Once we have been informed of the request to return the goods, we would need these goods returning, within 21 working days, from the date that we are notified of the wish to return them.

Also, the goods would need to be in a re-saleable condition, and received back in the same condition that they were sent out in.

Please be aware that if a product is manufactured to a specific requirement, then there may be a handling charge to return the goods.


Copyright © 2021 Discount LED Lighting. Powered by Zen Cart